Zendesk Support energized Zoosk’s agencies and twofold its yields

Zendesk Support energized Zoosk’s agencies and twofold its yields

Zoosk need a refreshing and useful let desk app which will be observed with ease. Zendesk Service considering the best combination of stamina and you can convenience.

Zoosk ‘s the earth’s prominent public matchmaking people, with joined 50 mil single men and women off sixty countries as the their founding for the 2007.

Profiles can access Zoosk’s online dating sense throughout the business’s web site, social media apps, mobile attributes, and you can online pc app. This service membership is available in more than 20 languages.

Zoosk can make dating enjoyable and simple, plus the providers wants its help sense to get a comparable way. When players possess questions about charging, memberships, otherwise site features, the business will function immediately with amicable, perfect help. However, up until now, Zoosk made use of open supply ticketing and you will current email address choices

“We had been a routine startup, having fun with hacked-together totally free systems to help with the users,” told you Eric Hallquist, Senior Director away from Affiliate Procedures. “As we expanded in grace and you will difficulty, i requisite greater insight into customer needs to ensure that we could most useful focus on our service issues.”

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